Sunday, December 17, 2006

Search For the Perfect Home Router - Linksys

I got a hold of Linksys on Friday and I asked them the same question: do you have a router that has QoS, dual-WAN, and static routing? They told me that they had three models that met my needs: Linksys RV042 10/100 4-Port VPN Router, CABLE/DSL VPN ROUTER W/8-PT SW, Linksys RV016 10/100 16-Port VPN Router.

Linksys tells me that they are identical except for the 4/8/16 ports that the different models offer. I have read some reports that indicate that there are different versions of firmware for each version and that each version has its own set of problems.

So I read through the manuals and I noticed a few shortcomings. These are features that I would really miss since I use them on my D-Link DI-604: MAC Address Filtering and Static DHCP Clients. The latter is particularly useful since it allows you to assign the same IP address to a device based on the MAC Address. This is very useful when you're dealing with devices that can't be assigned static IP addresses or that have interfaces that are difficult to use. Such devices include Network Music Players of which I have several on my network.

I have also had some terrible experiences with Linksys. Most recently, it was with the Linksys RVS4000 4-Port Gigabit Security Router with VPN. I actually ended up returning this product! I buy a lot of stuff and I usualy stick with whatever it was that I bought because I can find some use for it. In this case, the pathetic technical support and the lack of useful features (such as Static DHCP Clients and MAC address filtering) caused me to return it to Amazon. The RVS4000 has a feature that let's you have logs and DoS (Denial of Service) alerts e-mailed to you. But there's no place to enter authentication info for the smtp server that you used! I literally spent hours on the phone with tech support and went through several rounds of e-mail trying to explain this to them!

To top it all of, Linksys seems to be getting a terrible reputation. Take a look at the reviews on Amazon and at the posts in various forums.

Conclusion: Linksys routers are *not* the way to go.